Privacy Policy

Privacy Policy

Last Updated: June 22, 2026

Tandizo ("we," "our," or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Tandizo website, mobile application, and related services available through https://tandizo.zedquest.com.

By accessing or using Tandizo, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information

When you create an account or use our services, we may collect:

  • Full name

  • Email address

  • Phone number

  • Physical address

  • Profile information

  • Payment and transaction information

  • Government-issued identification where required for verification

  • Any information you voluntarily provide when creating campaigns or communicating with us

Automatically Collected Information

We may automatically collect:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Usage data

  • Date and time of access

  • Pages viewed and actions taken within the platform

Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Keep you signed in

  • Improve user experience

  • Remember preferences

  • Analyze platform performance

  • Enhance security

You may disable cookies through your browser settings, though some features may not function properly.

How We Use Your Information

We use your information to:

  • Provide, operate, and maintain Tandizo

  • Process donations and crowdfunding transactions

  • Verify user identities and prevent fraud

  • Manage campaigns and fundraising activities

  • Communicate with users regarding accounts, campaigns, and support requests

  • Improve our services and user experience

  • Monitor and analyze platform usage

  • Comply with legal and regulatory obligations

  • Protect the security and integrity of our platform

Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors and financial service providers

  • Identity verification providers

  • Technology and hosting providers

  • Regulatory authorities when required by law

  • Law enforcement agencies where legally obligated

All third-party service providers are required to maintain appropriate security measures and use your information only for authorized purposes.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide our services

  • Fulfill legal and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

User Data Deletion

Users have the right to request deletion of their personal data.

You may request deletion of your account and associated personal information by:

  • Using the account deletion option available within the Tandizo application (if available); or

  • Contacting us at the email address provided below.

Upon receiving a valid deletion request, we will:

  • Verify your identity;

  • Delete or anonymize your personal information where legally permissible; and

  • Confirm completion of the deletion process.

Please note that certain information may be retained where required by law, regulatory requirements, fraud prevention obligations, financial record-keeping requirements, or the resolution of disputes.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us.

Children's Privacy

Tandizo does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our services, please contact us immediately, and we will take reasonable steps to remove such information.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

We encourage users to review this Privacy Policy periodically.

Contact Us

If you have any questions regarding this Privacy Policy, your personal data, or a request for data deletion, please contact us:

Tandizo
Website: https://tandizo.zedquest.com
Email: privacy@tandizo.zedquest.com

We will respond to privacy-related requests within a reasonable timeframe.